Library · Payment orchestration · How to run this
Stay inside the written retry window
Soft declines may retry on this MID inside a written window. Hard declines do not. Mastercard’s TPE program (and processor notices that cite it) punish burning retries past the line. Cascading for conversion is how you pay fines and still lose the sale.
Pair: Retry window headroom on Orchestration.
How to read it
Type how many retries already count in this window, the written limit from your processor or TPE notice, and how many hard fails are in that set. Headroom is soft-only. If a hard fail is in the set, stop — do not open another MID. First-try vs net approval is a different job on first-try vs net.
What not to do
Do not invent a network limit from memory. Do not retry hard fails. Do not cascade five times for a soft decline. Do not treat “approval rate” as a reason to ignore the window.
Related: Orchestration, step-up retry, AVS/CVV strictness trade.
Procedure
- Count retries already in this window.
- Type the written limit from the processor or TPE notice.
- Count hard fails in that set — any hard fail means stop.
- Soft retries only while headroom remains.
Failure modes
- Inventing a network limit from memory.
- Retrying hard fails on another MID.
- Cascading past the written window for conversion.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- TPE
- Mastercard Transaction Processing Excellence — excessive-retry monitoring. Your written limit comes from the notice.
Work with us — We run this job on your accounts. Services
FAQ
- What is Mastercard TPE?
- Transaction Processing Excellence — a Mastercard program that fines excessive retries. Your written limit comes from the processor notice, not a blog chip.
- Can I retry a hard fail on another MID?
- No. Hard fails kill the token. Moving them is how you buy chargebacks.
- Does the tool fill Mastercard’s published retry limit?
- No. Type the number on your notice. We do not invent a chip.