Library · Traffic · How to run this
Late chargeback vs the clawback window
The network credited the conversion. Days later a primary chargeback posts. The only question that matters is whether CB day − convert day still sits inside the written clawback window. We invent no “typical 45 days.”
Pair: Late CB vs clawback window on Traffic. Writing the clause: affiliate clawback. Naming the hot partner: chargeback rate by cut.
What you type
CPA $ — what you paid (or accrued) on that conversion.
Convert day and chargeback day — day indexes on the same calendar (order day = 0, or absolute day numbers from your export). Same scale for both.
Clawback window (days) — from the insertion order or network terms. Blank hope is not a window.
Keep vs reverse
Inside the window (lag ≤ window) → reverse the CPA against the next payout (or invoice if they are gone). Send ARN, reason code, order id.
Outside the window → the partner keeps the CPA under that clause. You can still ask; that is a favor, not a deduction right.
Same day → reverse. The clock did not help them.
Do not blend “the program is fine” into one partner’s late CB. Do not invent a window because Everflow / MaxWeb-class UIs show a default filter. Do not skip matching the order id to the publisher that was paid.
What this is not
Not the IO checklist. Not probation. Not cookie-stuffing detection. Not chargeback-rate-by-cut partner ranking.
Related: Traffic, affiliate clawback, affiliate probation, chargeback rate by cut, Chargebacks.
Procedure
- Type CPA paid on that conversion.
- Type convert day and CB day on the same calendar scale.
- Type the written window from the IO.
- Reverse inside the window; outside is a favor, not a right.
Failure modes
- Inventing a typical window because a network UI shows a filter default.
- Reversing outside the written window without partner agreement.
- Skipping order-id match to the publisher that was paid.
- Treating silent alert-refunds as clawback triggers.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Clawback window
- Days after convert in the insertion order during which a matched primary CB lets you reverse the CPA. We do not invent the number.
Work with us — We run this job on your accounts. Services
FAQ
- Is this the insertion-order clawback checklist?
- No. [Put a clawback in the insertion order](/manuals/affiliate-clawback) writes the clause. This page asks whether a late CB still sits inside that window.
- What if the IO has no window?
- You cannot reverse by math. After the fact is a favor. Write the window before the first payout.
- Do alert refunds count?
- Only if the clause says so. Silent IOs let partners call an alert refund “CS,” not a clawback trigger.