Skip to article
ecomservices.io
Chargebacks · How to run this
MatchingNot on this page yetPricingCalculatorIntakeCalculatorReason codesCalculatorRepresentmentCalculatorThresholdsCalculatorAllocationCalculatorOptimisationCalculatorPrevention stackCalculatorProviders

Library · Chargebacks · How to run this

Chargeblast representment turnaround on the CE desk

How to run thisChargebacks3 steps
CalculatorChargeblast representment lag days · Calculator lives in the articleOpen

Pull one Chargeblast CE desk export. Measure decision stamp against submit stamp. The day gap is CB lag days. Outcome (won or lost) does not change the clock stop.

Calculator: Representment lag days on Chargebacks. Seat twin: Chargebacks911 lag. Dollar twin: alert-to-fight lag.

Desk stamps

Submit stamp — Calendar day the Chargeblast representment packet left the desk.

Decision stamp — Calendar day the issuer / network closed that case.

CB lag days = decision stamp − submit stamp. Rising CB lag days means the packet or issuer queue on that desk is slow — chase that path; leave blank chips alone.

Guardrails

Do not invent CB lag days. Do not load alert-to-fight at-risk $ into submit/decision boxes. Do not paste a Chargebacks911 filed/closed CSV into Chargeblast fields. Do not blend desks when one Chargeblast MID owns the open cases.

Related: Chargebacks, Chargebacks911 lag, alert-to-fight lag, representment win.

Procedure

  1. Type filed day and closed day.
  2. Read CB lag days.
  3. Chase evidence / issuer queue when CB lag days are material.

Failure modes

  • Inventing CB lag days.
  • Loading alert-to-fight at-risk $ into filed/closed boxes.
  • Folding Chargebacks911 lag into Chargeblast boxes.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

CB lag days
Closed day − filed day on one Chargeblast representment cut.

Work with us — We run this job on your accounts. Services

FAQ

Is this Chargebacks911 representment lag days?
Chargeblast CE desk vs Chargebacks911 fight seat. [Representment lag days](/manuals/chargebacks911-representment-lag-days) stays on Chargebacks911. Submit / decision stamps never leave Chargeblast here.
Is this Chargeblast alert-to-fight lag?
Representment turnaround vs desk-wait dollars. [Alert-to-fight lag](/manuals/chargeblast-alert-to-fight-lag) scores cases × AOV at-risk $. Here you only score decision − submit days.
What CB lag days should I invent?
None. Source submit stamp and decision stamp from the same Chargeblast CE desk export.