Library · Chargebacks · How to run this
Intake bank wait vs refund-seat bank wait
Line up CB day against alert day on one Ethoca intake cut. That distance is ET intake bank-lag days. Keep alerts that became CB in view so the cut width stays honest.
Pair: Alert-to-CB lag on Chargebacks. Refund-seat twin: Disputifier lag. Slip twin: alert-slip.
What you type
Alert day — Day Ethoca stamped when the intake alert fired.
CB day — Day that same intake alert posted as a bank CB.
Alerts that became CB — Ethoca intake alerts in the cut that later posted as CB.
ET intake bank-lag days = CB day − alert day. When ET intake bank-lag days climb, tighten Clarity / refund timing on that intake seat — never invent an ET intake bank-lag chip.
What not to do
Never invent ET intake bank-lag days. Never load a Disputifier refund-seat or Chargeflow fight-seat export into Ethoca intake boxes. Never treat alert-slip % as day distance. Never blend networks when Ethoca alone owns the lag pile.
Related: Chargebacks, Disputifier lag, alert-slip, Clarity-to-refund.
Procedure
- Type alert day, CB day, and alerts that became CB.
- Read ET intake bank-lag days.
- Chase intake bank response when ET intake bank-lag days are material.
Failure modes
- Inventing ET intake bank-lag days.
- Loading a Disputifier or Chargeflow clock into Ethoca boxes.
- Folding alert-escape % into day indexes.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- ET intake bank-lag days
- CB day − alert day on one Ethoca intake bank-CB cut.
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FAQ
- Is this Disputifier alert-to-CB lag?
- Different alert book. [Alert-to-CB lag](/manuals/disputifier-alert-to-cb-lag) lines up Disputifier refund-seat days. Here you only line up Ethoca intake day stamps.
- Is this Ethoca alert-escape rate?
- Slip stack vs day distance. [Alert-escape rate](/manuals/ethoca-alert-escape-rate) stacks escapes over alerts. This page lines CB day against alert day.
- What ET intake bank-lag days should I invent?
- None. Pull alert day, CB day, and alerts that became CB from the same Ethoca intake cut.