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Library · Chargebacks · How to run this

Uncovered CBs are not Ethoca 101

How to run thisChargebacks3 steps
CalculatorUncovered CB rate · Calculator lives in the articleOpen

Uncovered CBs ÷ Mastercard CBs make uncovered %. Type both.

Pair: Uncovered CB rate on Chargebacks. Product: Ethoca. Seats: MID alert coverage gap.

What you type

Uncovered CBs — Mastercard chargebacks with no prior Ethoca alert on that order.

Mastercard CBs — Mastercard chargebacks in that same window.

Uncovered % = uncovered CBs ÷ Mastercard CBs × 100. Fix enrollment / matching when uncovered % is fat — do not invent an uncovered chip.

What not to do

Do not invent uncovered %. Do not mix Visa CDRN into Mastercard CBs. Do not treat alert-to-refund lag as coverage. Do not average every MID when one owns the hole.

Related: Chargebacks, Ethoca, MID alert coverage gap, alert-to-refund lag, RDR vs alert mix.

Procedure

  1. Type uncovered CBs and Mastercard CBs.
  2. Read uncovered %.
  3. Fix enrollment / matching when uncovered % is material.

Failure modes

  • Inventing uncovered %.
  • Mixing Visa CDRN into Mastercard CBs.
  • Treating alert-to-refund lag as coverage.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

Uncovered CB %
Mastercard CBs with no prior Ethoca alert ÷ Mastercard CBs × 100.

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FAQ

Is this Ethoca enrollment 101?
Sibling door. [Ethoca](/manuals/ethoca) is the product/enrollment page. This page is Mastercard CBs with no prior Ethoca alert ÷ Mastercard CBs.
Is this MID alert coverage gap?
Related seat coverage. [MID alert coverage gap](/manuals/chargeblast-mid-alert-coverage-gap) is live vs enrolled MID seats. This page is uncovered CB rate.
What uncovered % should I invent?
None. Type uncovered CBs and Mastercard CBs from the same Ethoca / CB window.