Skip to article
ecomservices.io
Chargebacks · How to run this
MatchingNot on this page yetPricingCalculatorIntakeCalculatorReason codesCalculatorRepresentmentCalculatorThresholdsCalculatorAllocationCalculatorOptimisationCalculatorPrevention stackCalculatorProviders

Library · Chargebacks · How to run this

Kount dispute-queue pack hole is not Chargeflow auto-fight pack hole

How to run thisChargebacks3 steps
CalculatorKount evidence-pack miss share · Calculator lives in the articleOpen

Sit on a Kount dispute queue. Count already-filed packs that still show a blank required evidence slot. Divide by how many packs that queue filed. The chip is KT pack-hole %.

Pair: Evidence-pack miss share on Chargebacks. Chargeflow twin: CF pack-hole. Upload twin: evidence-upload miss.

Queue columns

Blank-field packs — Kount packs already filed that still show at least one blank required evidence slot.

Packs filed — Kount packs that dispute queue marked filed in the same cut.

KT pack-hole % = blank-field packs ÷ packs filed × 100. A hot KT pack-hole % means rewrite the Kount pack checklist on that MID — do not invent a chip.

Refuse these shortcuts

Refuse inventing KT pack-hole %. Refuse loading Chargeflow auto-fight CSVs into Kount slots. Refuse folding incomplete-upload tallies into blank-field packs. Refuse mixing reason codes when one code owns the blank slots.

Related: Chargebacks, CF pack-hole, evidence-upload miss, deadline-miss.

Procedure

  1. Type blank-field packs and packs filed.
  2. Read KT pack-hole %.
  3. Rewrite Kount dispute-queue checklist when KT pack-hole % is material.

Failure modes

  • Inventing KT pack-hole %.
  • Pasting a Chargeflow auto-fight export into Kount boxes.
  • Dumping incomplete-upload rows into blank-field / filed fields.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

KT pack-hole %
Blank-field packs ÷ Packs filed × 100 on one Kount dispute queue.

Work with us — We run this job on your accounts. Services

FAQ

Is this Chargeflow evidence-pack miss share?
Kount dispute queue vs Chargeflow auto-fight desk. [Evidence-pack miss share](/manuals/chargeflow-evidence-pack-miss-share) stays on Chargeflow. Queue blank slots belong on this Kount cut.
Is this Kount evidence-upload miss share?
Filed-pack coverage vs incomplete upload holes. [Evidence-upload miss share](/manuals/kount-evidence-upload-miss-share) ratios incomplete uploads launched. Here you only score blank required slots on packs already filed.
What KT pack-hole % should I invent?
None. Pull blank-slot packs and packs filed from the same Kount dispute queue.