Library · Chargebacks · How to run this
Kount dispute-queue second-presentment reply bay is not Midigator case-close second-presentment reply dock
Park on one Kount dispute-queue second-presentment reply bay. Mark when Kount shipped the second presentment. Mark when the issuer posted the answer. Keep Kount case rows beside that slice. The hour gap is KT second-presentment hours — Midigator case-close reply docks, Verifi CDRN filing desks, and pack-build boards never feed this reply bay.
Pair: Second-presentment lag under Chargebacks. Midigator twin: MI second-presentment. Issuer twin: KT issuer-request.
Dispute-queue second-presentment reply stamps
Presentment hour — Stamp Kount shipped the second presentment on the dispute-queue reply bay.
Answer hour — Stamp the issuer posted the second-presentment answer on that same bay.
Cases — Kount second-presentment rows inside that ship → answer slice.
KT second-presentment hours = answer hour − presentment hour. Climbing KT second-presentment hours means staff the dispute-queue second-presentment reply bay before you chase issuer-doc asks — blank chips stay blank.
Hard stops
Skip inventing KT second-presentment hours. Skip dumping Midigator case-close ship/answer CSVs, Verifi CDRN filing desks, or pack-build stamps into ship/answer hours. Skip folding KT pack-hole % into answer stamps. Skip fusing MIDs when one Kount dispute-queue second-presentment reply bay owns the stack.
Related: Chargebacks, MI second-presentment, KT issuer-request, KT pack-build.
Procedure
- Type presentment hour, answer hour, and cases.
- Read KT second-presentment hours.
- Staff the dispute-queue second-presentment reply bay when KT second-presentment hours are material.
Failure modes
- Inventing KT second-presentment hours.
- Dumping Midigator case-close ship/answer or Verifi CDRN file/answer CSVs into ship/answer boxes.
- Folding KT pack-hole % into answer stamps.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- KT second-presentment hours
- Issuer answer stamp − dispute-queue ship stamp on one Kount dispute-queue second-presentment reply bay.
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FAQ
- Is this Midigator second-presentment lag?
- Kount dispute-queue second-presentment reply bay vs Midigator case-close second-presentment reply dock. [Second-presentment lag](/manuals/midigator-second-presentment-lag) stays on Midigator. Ship / answer stamps for Kount second presentment belong on this reply bay.
- Is this Kount issuer-request lag?
- Second-presentment reply bay vs score-gated issuer-doc rail. [Issuer-request lag](/manuals/kount-issuer-request-lag) clocks document-ask replies. Here you only score issuer answer stamp − dispute-queue ship stamp on the second-presentment reply bay.
- What KT second-presentment hours should I invent?
- None. Pull dispute-queue ship stamp, issuer answer stamp, and Kount case rows from the same dispute-queue second-presentment reply bay.