Library · Traffic · How to run this
Tax quote fail is not funnel drop
Tax quote fails ÷ checkouts make fail %. Type both.
Pair: Tax-quote fail rate on Traffic. Funnel: funnel step drop. Mix: payment method mix.
What you type
Tax quote fails — checkouts where the tax quote errored or timed out.
Checkouts — checkouts that reached tax quote in that same window.
Fail % = tax quote fails ÷ checkouts × 100. Fix tax provider routing when fail % is fat — do not invent a fail chip.
What not to do
Do not invent fail %. Do not mix payment declines into tax quote fails. Do not treat abandoned carts before tax as checkouts. Do not average every locale when one owns the hole.
Related: Traffic, funnel step drop, payment method mix, abandoned checkout recovery.
Procedure
- Type tax quote fails and checkouts.
- Read fail %.
- Fix tax provider routing when fail % is material.
Failure modes
- Inventing fail %.
- Mixing payment declines into tax quote fails.
- Treating pre-tax abandons as checkouts.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Tax-quote fail %
- Tax quote fails ÷ checkouts × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this funnel step drop?
- Sibling checkout grain. [Funnel step drop](/manuals/next-commerce-funnel-step-drop) is mid-funnel exits. This page is tax quote fails ÷ checkouts.
- Is this payment method mix?
- Related checkout grain. [Payment method mix](/manuals/next-commerce-payment-method-mix) is wallet vs card. This page is tax-quote fail rate.
- What fail % should I invent?
- None. Type tax quote fails and checkouts from the same Next Commerce window.