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RDR / alert / bank clock stack — claim map
GuideRDR / alert / bank clock stack — claim mapBack to article
Three doors, different hours. Filter which owns the case. Distinct from alert hours calculator and CS refund-window table.
| Claim | Reality | Do | Do not |
|---|---|---|---|
| RDR and Ethoca are the same clock | No. RDR is a Mastercard rule path. Ethoca/CDRN are alert networks | Name which enrollment fired | Staff one queue for both by vibe |
| RDR already refunded — still hit Ethoca with another credit | Usually no. Confirm RDR posted; avoid a second credit | Check processor refund / RDR outcome first | Double-pay the sale |
| Missed alert erases the bank CB deadline | No. Bank clock still runs. You may pay alert fee and CB | Track bank deadline separately | Ignore representment because the alert died |
| Alert hours calculator names which door owns the case | No. That tool types hours left. This map is door ownership | N/A — open alert-response-clocks for hours math | Skip naming the door because you typed hours |
| CS refund-window table replaces RDR/alert enrollment | No. Window is state → action after clocks exist | N/A — open refund-window-policy for CS states | Train CS without live RDR/alert seats |
| One public hour chip covers every brand | No. Type written windows from this contract | Ethoca / CDRN / RDR / bank hours in writing | Invent network hour chips |
Filter the claim. Name which door owns this hour — RDR, alert, or bank chargeback. Do not double-credit. Alert hours math is a different page.
Pairing procedure: Stack RDR, alert, and bank clocks without double pay. Topic: Chargebacks.
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