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Library · Chargebacks · How to run this

Alert-to-CB lag is not escape rate

How to run thisChargebacks3 steps
CalculatorAlert-to-CB lag · Calculator lives in the articleOpen

CB day − alert day make lag days. Type both plus alerts that became CB.

Pair: Alert-to-CB lag on Chargebacks. Escape: alert-escape rate. CDRN: CDRN alert-to-refund lag.

What you type

Alert day — day index when Chargebacks911 fired the alert.

CB day — day index when that alert posted as a bank CB.

Alerts that became CB — alerts in that lag window that later posted as CB.

Lag days = CB day − alert day. Pull refund / fight earlier when lag days are fat. Do not invent a lag chip.

What not to do

Do not invent lag days. Do not fold escape % into day indexes. Do not paste Chargeblast refund lag onto a Chargebacks911 CB clock. Do not blend MIDs when one owns the lag.

Related: Chargebacks, alert-escape rate, alert-to-refund lag, CDRN alert-to-refund lag.

Procedure

  1. Type alert day, CB day, and alerts that became CB.
  2. Read lag days.
  3. Tighten refund / fight clocks when lag days are material.

Failure modes

  • Inventing lag days.
  • Mixing escape counts into day indexes.
  • Treating alert-to-refund lag as alert-to-CB lag.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

Alert-to-CB lag days
CB day − alert day.

Work with us — We run this job on your accounts. Services

FAQ

Is this alert-escape rate?
Count share. [Alert-escape rate](/manuals/chargebacks911-alert-escape-rate) is alerts that still CB ÷ alerts. This page is CB day − alert day.
Is this alert-to-refund lag?
Refund clock. [Alert-to-refund lag](/manuals/chargeblast-alert-to-refund-lag) is alert hour to refund hour. This page is Chargebacks911 alert-to-CB lag.
What lag days should I invent?
None. Type alert day, CB day, and alerts that became CB from the same Chargebacks911 export.