Library · Chargebacks · How to run this
Ethoca alert-seat hole is not Chargeblast alert-seat hole
ET alert-seat % = (live MIDs − enrolled MIDs) ÷ live MIDs × 100 on one Ethoca alert-seat roster.
Pair: MID alert coverage gap on Chargebacks. Chargeblast twin: alert seats. Escape twin: alert-escape.
What you type
Live MIDs — Processing MIDs that should take Ethoca alerts in the window.
Enrolled MIDs — Of those, seats already enrolled for Ethoca alerts.
Gap seats = live − enrolled. ET alert-seat % = gap ÷ live × 100. Enroll the uncovered seats when ET alert-seat % is fat — never invent an ET alert-seat chip.
What not to do
Do not invent ET alert-seat %. Do not paste a Chargeblast MID roster into Ethoca fields. Do not fold alert-escape or uncovered-CB counts into seat gaps. Do not mix closed MIDs into live.
Related: Chargebacks, Chargeblast alert seats, alert-escape, uncovered CB.
Procedure
- Type live MIDs and enrolled MIDs.
- Read ET alert-seat %.
- Enroll uncovered Ethoca seats when ET alert-seat % is material.
Failure modes
- Inventing ET alert-seat %.
- Dumping a Chargeblast MID-alert coverage file into Ethoca fields.
- Folding Ethoca alert-escape or uncovered-CB counts into alert-seat holes.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- ET alert-seat %
- (Live MIDs − Enrolled MIDs) ÷ Live MIDs × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Chargeblast MID alert coverage gap?
- Different alert book. [MID alert coverage gap](/manuals/chargeblast-mid-alert-coverage-gap) is Chargeblast live vs enrolled. Here you only count Ethoca alert seats.
- Is this Ethoca alert-escape rate?
- Outcome grain, not seats. [Alert-escape rate](/manuals/ethoca-alert-escape-rate) is alerts that still CB. This page is live vs enrolled MID seats.
- What ET alert-seat % should I invent?
- None. Type live MIDs and enrolled MIDs from the same Ethoca alert-seat roster.