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Ethoca pre-arb miss is not Chargebacks911 pre-arb lane
Pull one Ethoca Clarity pre-arb cut. Count cases that never answered inside the issuer pre-arb window. Divide by pre-arb cases opened on that cut. That mix is ET pre-arb miss % — Chargebacks911 lanes stay off this Clarity export.
Pair: Pre-arb miss share under Chargebacks. Twin on Chargebacks911: C9 pre-arb. Twin on deadlines: ET fight-clock.
Clarity pre-arb fields
Pre-arb misses — Ethoca cases that skipped the issuer pre-arb window on this Clarity cut.
Pre-arb cases — Cases Ethoca opened into that same pre-arb window.
ET pre-arb miss % = pre-arb misses ÷ pre-arb cases × 100. Fat ET pre-arb miss % means the Ethoca Clarity pre-arb desk is dropping issuer windows — chase that cut; blank chips stay blank.
Guardrails
Never invent ET pre-arb miss %. Never paste Chargebacks911 pre-arb or Ethoca deadline-miss CSVs into these boxes. Never fold alert-to-comply hours into pre-arb miss counts. Never blend MIDs when one Clarity desk owns the pile.
See also: Chargebacks, C9 pre-arb, ET fight-clock, ET pack-hole.
Procedure
- Type pre-arb misses and pre-arb cases.
- Read ET pre-arb miss %.
- Chase the Clarity pre-arb desk when ET pre-arb miss % is material.
Failure modes
- Inventing ET pre-arb miss %.
- Dumping Chargebacks911 pre-arb or Ethoca deadline-miss rows into pre-arb fields.
- Folding alert-to-comply hours into pre-arb misses.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- ET pre-arb miss %
- Pre-arb misses ÷ Pre-arb cases × 100 on one Ethoca Clarity pre-arb cut.
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FAQ
- Is this Chargebacks911 pre-arb miss share?
- Ethoca Clarity pre-arb cut vs Chargebacks911 pre-arb lane. [Pre-arb miss share](/manuals/chargebacks911-pre-arb-miss-share) stays on Chargebacks911. Pre-arb misses / cases belong on this Ethoca cut.
- Is this Ethoca deadline-miss share?
- Pre-arb response gaps vs late representment filing. [Deadline-miss share](/manuals/ethoca-deadline-miss-share) ratios late files. Here you only ratio pre-arb misses against pre-arb cases.
- What ET pre-arb miss % should I invent?
- None. Pull pre-arb misses and pre-arb cases from the same Ethoca Clarity pre-arb cut.