Library · Chargebacks · How to run this
Forter fight share is not Chargeflow fight share
FT fight % is the slice of Forter risk-intake alerts that the desk puts into a dispute packet in one risk window. Fought desk rows count. Every Forter risk-intake alert sits under.
Pair: Alert-to-fight share on Chargebacks. Pack twin: Chargeflow alert-to-fight. Repeat twin: duplicate-alert.
What you type
Alerts fought — Forter risk-intake alerts the desk sent into a dispute packet in the window.
Alerts — Every Forter risk-intake alert in that same risk window.
FT fight % = fought ÷ alerts × 100. A fat FT fight % usually means the refund default on that Forter seat is too loose — write it before you staff more packets. Never invent an FT fight chip.
What not to do
Do not invent FT fight %. Do not load a Chargeflow pack or Chargebacks911 intake file into Forter fields. Do not count duplicate alerts or false-positive CBs as fights. Do not blend networks when Forter alone owns the packet pile.
Related: Chargebacks, Chargeflow alert-to-fight, duplicate-alert, false-positive CB.
Procedure
- Type alerts fought and alerts.
- Read FT fight %.
- Tighten the refund fork when FT fight % is material.
Failure modes
- Inventing FT fight %.
- Dumping a Chargeflow or Chargebacks911 fight file into Forter fields.
- Counting duplicate alerts or false-positive CBs as fights.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- FT fight %
- Alerts fought ÷ Alerts × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Chargeflow alert-to-fight share?
- Pack console vs risk desk. [Chargeflow alert-to-fight](/manuals/chargeflow-alert-to-fight-share) scores Chargeflow representment packs. Here both counts are Forter risk-intake rows.
- Is this Forter duplicate-alert share?
- Repeat rows vs fight decisions. [Duplicate-alert share](/manuals/forter-duplicate-alert-share) is repeats ÷ alerts. This page is fought ÷ alerts.
- What FT fight % should I invent?
- None. Export fought Forter alerts and total alerts from one Forter risk window.