Library · Chargebacks · How to run this
Forter dispute-workspace issuer-doc bay is not Chargeflow AI-intake issuer-doc lane
Park on one Forter dispute-workspace issuer-doc bay. Mark when the issuer document ask hit the ask stamp. Mark when the answer reached issuer answer. Keep request rows beside that window. The hour gap is FT issuer-request hours — Chargeflow AI-intake issuer-doc lanes and Forter pre-arb packet bays never feed this dispute-workspace cut.
Pair: Issuer-request lag under Chargebacks. Chargeflow twin: CF issuer-request. Pre-arb twin: FT pre-arb pack.
Dispute-workspace issuer-doc stamps
Ask hour — Hour Forter logged the issuer document ask on the dispute-workspace issuer-doc bay.
Answer hour — Hour Forter posted the issuer-doc answer on that same bay.
Requests — Forter dispute-workspace issuer-doc rows inside the ask → answer slice.
FT issuer-request hours = answer hour − ask hour. Climbing FT issuer-request hours means staff the dispute-workspace issuer-doc bay before you chase pre-arb packets — blank chips stay blank.
What not to do
Skip inventing FT issuer-request hours. Skip loading Chargeflow AI-intake intake/handoff CSVs, Forter pre-arb packet boards, or first-seen ack stamps into ask/answer boxes. Skip folding FT pack-hole % into answer-hour fields. Skip fusing MIDs when one dispute-workspace issuer-doc bay owns the ask stack.
Related: Chargebacks, CF issuer-request, FT pre-arb pack, FT pack-build.
Procedure
- Type ask hour, answer hour, and requests.
- Read FT issuer-request hours.
- Staff the dispute-workspace issuer-doc bay when FT issuer-request hours are material.
Failure modes
- Inventing FT issuer-request hours.
- Loading Chargeflow AI-intake or Forter pre-arb packet CSVs into ask/answer boxes.
- Folding FT pack-hole % into answer-hour fields.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- FT issuer-request hours
- Answer hour − Ask hour on one Forter dispute-workspace issuer-doc bay.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Chargeflow issuer-request lag?
- Forter dispute-workspace issuer-doc bay vs Chargeflow AI-intake issuer-doc lane. [Issuer-request lag](/manuals/chargeflow-issuer-request-lag) stays on Chargeflow. Ask / answer hours for Forter issuer document asks belong on this dispute-workspace bay.
- Is this Forter pre-arb pack lag?
- Issuer-doc turnaround vs issuer-pre-arb packet assemble. [Pre-arb pack lag](/manuals/forter-pre-arb-pack-lag) clocks packet-open to packet-ready. Here you only score issuer-doc answer − ask.
- What FT issuer-request hours should I invent?
- None. Source ask hour, answer hour, and request rows from the same Forter dispute-workspace issuer-doc bay.