Library · Chargebacks · How to run this
Kount fight-clock wait is not Forter fight-clock wait
Multiply open cases by AOV $ on a Kount risk-rail export. That product is KT fight-clock at-risk $. Hold lag hours next to it so the wait stays visible.
Pair: Alert-to-fight lag on Chargebacks. Forter twin: Forter lag. Chargeflow twin: Chargeflow lag.
What you type
Lag hours — Mean hours from Kount alert intake to fight / refund decision.
Cases — Kount alerts still open on that risk-rail export.
AOV $ — Average order dollars on those Kount alerts.
KT fight-clock at-risk $ = cases × AOV. When lag stretches and KT fight-clock at-risk $ is material, chase the Kount fight seat — never invent a KT fight-clock at-risk chip.
What not to do
Do not invent KT fight-clock at-risk $. Do not paste Forter or Chargeflow lag rows into Kount inputs. Do not treat fight-share % as dollar burn. Do not merge MID books when one Kount seat owns the wait.
Related: Chargebacks, Forter lag, Chargeflow lag, alert-to-refund.
Procedure
- Type lag hours, cases, and AOV $.
- Read KT fight-clock at-risk $.
- Chase fight desk when KT fight-clock at-risk $ is material with fat lag.
Failure modes
- Inventing KT fight-clock at-risk $.
- Dumping Forter or Chargeflow lag files into Kount boxes.
- Treating fight-share % as dollar burn.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- KT fight-clock at-risk $
- Cases × AOV $ on one Kount risk-rail fight-clock export; lag hours held beside.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Forter alert-to-fight lag?
- Risk-rail vs Forter fraud-rail. [Alert-to-fight lag](/manuals/forter-alert-to-fight-lag) prices Forter. Kount alone owns cases, AOV $, and lag hours here.
- Is this Chargeflow alert-to-fight lag?
- Different alert book. [Alert-to-fight lag](/manuals/chargeflow-alert-to-fight-lag) stays on Chargeflow. No Chargeflow rows enter Kount fields.
- What KT fight-clock at-risk $ should I invent?
- None. Pull lag hours, cases, and AOV $ from one Kount risk-rail export.