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Kount dispute-queue arbitration filing bay is not Midigator case-close arbitration filing dock
Sit on one Kount dispute-queue arbitration filing bay. Note when the packet filed. Note when the queue accepted that filing. Keep Kount case rows beside that window. The hour gap is KO arbitration-file hours. Midigator case-close arbitration docks, dispute-queue second-presentment bays, and score-gated pre-arb pack desks never feed this bay.
Pair: Arbitration-file lag under Chargebacks. Midigator twin: MI arbitration-file. Second-presentment twin: KO second-presentment.
Dispute-queue arbitration filing bay stamps
File hour — Stamp Kount filed the packet on the dispute-queue arbitration filing bay.
Accept hour — Stamp the queue accepted that filing on the same bay.
Cases — Kount arbitration rows inside that file → accept window.
KO arbitration-file hours = accept hour − file hour. When KO arbitration-file hours climb, staff this bay before you chase second-presentment replies. Leave blank chips alone.
Hard stops
Skip inventing KO arbitration-file hours. Skip dumping Midigator case-close arbitration CSVs, second-presentment stamps, or pre-arb pack desks into file/accept hours. Skip folding KO pack-hole % into accept stamps. Skip fusing MIDs when one Kount dispute-queue arbitration filing bay owns the stack.
Related: Chargebacks, MI arbitration-file, KO second-presentment, KO pre-arb pack.
Procedure
- Type file hour, accept hour, and cases.
- Read KO arbitration-file hours.
- Staff the dispute-queue arbitration filing bay when KO arbitration-file hours climb.
Failure modes
- Inventing KO arbitration-file hours.
- Dumping Midigator case-close arbitration CSVs or second-presentment stamps into file/accept hours.
- Folding KO pack-hole % into accept stamps.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- KO arbitration-file hours
- Accept hour − file hour on one Kount dispute-queue arbitration filing bay.
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FAQ
- Is this Midigator arbitration-file lag?
- Kount dispute-queue arbitration filing bay vs Midigator case-close arbitration filing dock. [Arbitration-file lag](/manuals/midigator-arbitration-file-lag) stays on Midigator. File / accept stamps for Kount belong on this dispute-queue bay.
- Is this Kount second-presentment lag?
- Dispute-queue arbitration filing bay vs dispute-queue second-presentment reply bay. [Second-presentment lag](/manuals/kount-second-presentment-lag) clocks issuer answers on second presentment. Here you only score accept stamp − file stamp on the arbitration bay.
- What KO arbitration-file hours should I invent?
- None. Pull file stamp, accept stamp, and Kount case rows from the same dispute-queue arbitration filing bay.