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Library · Chargebacks · How to run this

Kount dispute-desk clock from file to close

How to run thisChargebacks3 steps
CalculatorKount representment lag days · Calculator lives in the articleOpen

Open one Kount issuer-queue export. Read the closed stamp. Subtract the filed stamp. That day gap is KT lag days. Wins and losses do not stretch the wait.

Pair: Representment lag days on Chargebacks. Disputifier twin: Disputifier lag. Outcome twin: representment win.

Queue stamps

Filed stamp — Calendar day Kount logged the representment filing on that issuer-queue export.

Closed stamp — Calendar day the network / issuer closed that same Kount case.

KT lag days = closed stamp − filed stamp. Climbing KT lag days usually means chase evidence prep or issuer queue wait on that Kount MID — leave blank chips alone.

Guardrails

Skip inventing KT lag days. Skip dumping alert-to-fight at-risk $ into filed/closed stamps. Skip pasting Disputifier fight-packet CSVs into Kount fields. Skip blending MIDs when one Kount seat owns the open queue.

Related: Chargebacks, Disputifier lag, representment win, alert-to-fight lag.

Procedure

  1. Type filed day and closed day.
  2. Read KT lag days.
  3. Chase evidence / issuer queue when KT lag days are material.

Failure modes

  • Inventing KT lag days.
  • Loading alert-to-fight at-risk $ into filed/closed boxes.
  • Folding Disputifier lag into Kount boxes.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

KT lag days
Closed day − filed day on one Kount representment cut.

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FAQ

Is this Disputifier representment lag days?
Issuer-queue export vs fight-packet board. [Representment lag days](/manuals/disputifier-representment-lag-days) stays on Disputifier. Filed / closed stamps never leave Kount here.
Is this Kount representment win rate?
Clock vs outcome mix. [Representment win rate](/manuals/kount-representment-win-rate) scores closed wins ÷ fought. Here you only score closed − filed days.
What KT lag days should I invent?
None. Pull filed stamp and closed stamp from the same Kount issuer-queue export.