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Library · Chargebacks · How to run this

Midigator fight wins are not Kount fight wins

How to run thisChargebacks3 steps
CalculatorMidigator representment win rate · Calculator lives in the articleOpen

Pull one Midigator alert-rail fight export. Count won rows. Divide by contested rows. The quotient × 100 is MG win %.

Pair: Representment win rate on Chargebacks. Kount twin: Kount win. Forter twin: Forter win.

Export fields

Won rows — Midigator fights the alert-rail closed as merchant-won in the export window.

Contested rows — Midigator fights you filed on that same alert-rail (exclude auto-accepts).

MG win % = won rows ÷ contested rows × 100. Thin MG win % usually means the evidence pack or reason pick on that rail — fix that path; leave blank chips alone.

Guardrails

Skip inventing MG win %. Skip pasting Kount or Forter fight exports into Midigator fields. Skip parking auto-accepts in the won pile. Skip merging Midigator rails when one MID owns the loss rate.

Related: Chargebacks, Kount win, Forter win, alert-to-fight lag.

Procedure

  1. Type closed wins and disputes fought.
  2. Read MG win %.
  3. Repair evidence pack / reason selection when MG win % is thin.

Failure modes

  • Inventing MG win %.
  • Loading Kount or Forter fight files into Midigator boxes.
  • Counting auto-accepts as wins.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

MG win %
Won rows ÷ contested rows × 100 on one Midigator alert-rail fight export.

Work with us — We run this job on your accounts. Services

FAQ

Is this Kount representment win rate?
Midigator alert-rail vs Kount dispute queue. [Representment win rate](/manuals/kount-representment-win-rate) stays on Kount. Won / contested rows never leave Midigator here.
Is this Forter representment win rate?
Separate CE book. [Representment win rate](/manuals/forter-representment-win-rate) stays on Forter. Midigator owns every count on this page.
What MG win % should I invent?
None. Source won rows and contested rows from the same Midigator alert-rail fight export.