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NMI gateway refund miss is not Solidgate settle reject

How to run thisPayments3 steps
CalculatorNMI refund-fail share · Calculator lives in the articleOpen

Ratio refund fails to refund attempts on one NMI gateway refund window. That ratio is NMI refund-fail %.

Pair: Refund-fail share on Payments. Solidgate twin: SG refund-fail. Batch twin: settlement-reject.

What you type

Refund fails — NMI refund requests that failed / were declined in the gateway window.

Refund attempts — Refund requests submitted in that same NMI gateway refund window.

NMI refund-fail % = refund fails ÷ refund attempts × 100. Fat NMI refund-fail % usually means token / settle state on refund — chase that path; never invent an NMI refund-fail chip.

What not to do

Skip inventing NMI refund-fail %. Skip dumping a Solidgate or Primer refund file into NMI fields. Skip folding settlement rejects into refund fails. Skip blending MIDs when one seat owns the miss pile.

Related: Payments, SG refund-fail, settlement-reject, retry-success.

Procedure

  1. Type refund fails and refund attempts.
  2. Read NMI refund-fail %.
  3. Chase token / settle state when NMI refund-fail % is fat.

Failure modes

  • Inventing NMI refund-fail %.
  • Loading Solidgate refund rows into NMI boxes.
  • Folding settlement rejects into refund fails.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

NMI refund-fail %
Refund fails ÷ refund attempts × 100 on one NMI refund export.

Work with us — We run this job on your accounts. Services

FAQ

Is this Solidgate refund-fail share?
NMI gateway refund window vs Solidgate refund export. [Refund-fail share](/manuals/solidgate-refund-fail-share) stays on Solidgate. Refund fails / attempts never leave NMI here.
Is this NMI settlement-reject share?
Refund misses vs batch rejects. [Settlement-reject share](/manuals/nmi-settlement-reject-share) ratios settlement rejects. This page ratios refund fails ÷ refund attempts.
What NMI refund-fail % should I invent?
None. Pull refund fails and refund attempts from the same NMI gateway refund window.