Library · Payments · How to run this
NMI customer-vault miss is not Solidgate settle-vault fail
Pull one NMI customer-vault cut. Tally customer-vault declines. Divide by customer-vault tries. The chip is NM vault-token fail % — leave Solidgate settle pages alone.
Pair: Vault-token fail share on Payments. Solidgate twin: SG vault-token. Cryptogram twin: network-token fail.
Customer-vault cut fields
Customer-vault declines — NMI customer-vault charges that declined inside the cut.
Customer-vault tries — NMI customer-vault charges attempted in that same cut.
NM vault-token fail % = customer-vault declines ÷ customer-vault tries × 100. When NM vault-token fail % swells, repair the NMI customer-vault / PAN fallback on that MID — empty chips stay empty.
Hard stops
Do not invent NM vault-token fail %. Do not load Solidgate settle-vault fails into NMI boxes. Do not fold network-token fails into customer-vault declines. Do not dump void-fail rows into customer-vault try fields.
Related: Payments, SG vault-token, network-token fail, void fail.
Procedure
- Type customer-vault declines and customer-vault tries.
- Read NM vault-token fail %.
- Repair NMI customer-vault fallback when NM vault-token fail % is material.
Failure modes
- Inventing NM vault-token fail %.
- Pasting a Solidgate settle-vault CSV into NMI boxes.
- Dumping network-token fail rows into customer-vault decline fields.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- NM vault-token fail %
- Customer-vault declines ÷ Customer-vault tries × 100 on one NMI customer-vault cut.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Solidgate vault-token fail share?
- NMI customer-vault cut vs Solidgate settle vault. [Vault-token fail share](/manuals/solidgate-vault-token-fail-share) stays on Solidgate. Customer-vault declines / tries stay on this NMI cut.
- Is this NMI network-token fail share?
- Customer vault vs network cryptogram. [Network-token fail share](/manuals/nmi-network-token-fail-share) ratios network-token fails. Here you only ratio customer-vault declines against customer-vault tries.
- What NM vault-token fail % should I invent?
- None. Pull customer-vault declines and customer-vault tries from the same NMI customer-vault cut.