Library · Payments · How to run this
Primer workflow CIT miss is not Primer MIT fail
Export one Primer workflow seat. Count CIT declines. Divide by CIT tries. Call the quotient PR CIT fail % — MIT pages stay on their own cut.
Pair: CIT fail share on Payments. MIT twin: PR MIT fail. Vault twin: PR vault-token.
Workflow CIT fields
CIT declines — Primer customer-initiated charges that declined on the workflow seat.
CIT tries — Primer customer-initiated charges attempted in that same seat window.
PR CIT fail % = CIT declines ÷ CIT tries × 100. A hot PR CIT fail % means repair Primer CIT / cascade routing on that MID — empty chips stay empty.
Refuse these shortcuts
Refuse inventing PR CIT fail %. Refuse folding MIT declines into CIT fields. Refuse Spreedly or Solidgate CSVs in Primer boxes. Refuse dumping vault-token fails into CIT try fields.
Related: Payments, PR MIT fail, PR vault-token, network-token fail.
Procedure
- Type CIT declines and CIT tries.
- Read PR CIT fail %.
- Repair Primer CIT routing when PR CIT fail % is material.
Failure modes
- Inventing PR CIT fail %.
- Folding MIT declines into CIT fields.
- Dumping vault-token fail rows into CIT decline fields.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- PR CIT fail %
- CIT declines ÷ CIT tries × 100 on one Primer workflow seat.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Primer MIT fail share?
- Customer-initiated vs merchant-initiated. [MIT fail share](/manuals/primer-mit-fail-share) ratios MIT declines. Here you only ratio CIT declines against CIT tries on the same Primer workflow seat.
- Is this Primer vault-token fail share?
- Customer-initiated charge fails vs stored vault tokens. [Vault-token fail share](/manuals/primer-vault-token-fail-share) ratios vault token fails. Here you only ratio CIT declines against CIT tries.
- What PR CIT fail % should I invent?
- None. Pull CIT declines and CIT tries from the same Primer workflow seat.