Library · Chargebacks · How to run this
Representment fee must clear recovery EV
Every fight burns a portal fee and packet labor. Expected recovery is recover % × disputed AOV. If cost per case beats that, you are paying to lose. Type cases, fee $/case, labor $/case, recover %, and AOV.
Pair: Representment fee vs recovery on Chargebacks. Packet floor: representment packet minimum. Alert door: alert refund vs fight.
What you type
Cases — bank representment cases you will fight in the window.
Fee $/case — portal / vendor fee per fight (your invoice, not a blog).
Labor $/case — minutes × loaded cost to build the packet.
Recover % — your recover share on this reason family (typed from your closed book, not a slide).
AOV $ — average disputed amount on that set.
EV/case = (recover % × AOV) − (fee + labor). Total EV = cases × EV/case. Refund or walk when total EV is negative — do not invent a win chip.
What not to do
Do not paste a vendor win rate. Do not ignore labor because the fee looks small. Do not fight without the packet floor. Do not mix alert auto-refund dollars into representment recover %.
Related: Chargebacks, representment packet minimum, alert refund vs fight, dispute pricing.
Procedure
- Type case count, fee, and labor per case.
- Type your recover % and disputed AOV.
- Walk when total EV is negative.
Failure modes
- Pasting a vendor win rate.
- Ignoring labor because the fee looks small.
- Fighting without the packet floor.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Representment EV
- Expected recover dollars minus portal fee and packet labor. Negative EV means you are paying to fight.
Work with us — We run this job on your accounts. Services
FAQ
- Is this the packet minimum?
- Related floor. [Representment packet minimum](/manuals/representment-packet-min) is what must ship. This page prices fee + labor vs expected recovery.
- Is this alert refund vs fight?
- Different door. [Alert refund vs fight](/manuals/alert-refund-vs-fight) is pre-bank. This page is bank representment EV after the case exists.
- What win rate should I paste?
- None from a vendor slide. Type your recover % on the family you are fighting.