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Solidgate PAN-refresh miss is not Primer workflow updater
Sit on one Solidgate settle-rail export. Tally card-network PAN / expiry refreshes that came back hard-fail. Divide by refresh attempts in that window. The chip is SG PAN-refresh miss % — leave Primer workflow cuts alone.
Pair: Account-updater fail share on Payments. Primer twin: PR updater-fail. CIT twin: SG CIT fail.
Settle-rail refresh fields
Updater fails — Solidgate settle-rail card-network refreshes that returned hard-fail for PAN / expiry.
Updater tries — Solidgate settle-rail card-network refresh attempts in that same export window.
SG PAN-refresh miss % = updater fails ÷ updater tries × 100. A fat SG PAN-refresh miss % chip means repair Solidgate network enrollment on that MID — blank chips stay blank.
Hard stops
Do not invent SG PAN-refresh miss %. Do not fold CIT or MIT declines into refresh fields. Do not load vault-token fails into refresh attempts. Do not dump Primer workflow CSVs into Solidgate settle-rail boxes. Do not blend MIDs when one settle-rail owns the miss pile.
Related: Payments, PR updater-fail, SG CIT fail, SG vault-token.
Procedure
- Type updater fails and updater tries.
- Read SG PAN-refresh miss %.
- Repair Solidgate network enrollment when SG PAN-refresh miss % is material.
Failure modes
- Inventing SG PAN-refresh miss %.
- Folding CIT or MIT declines into refresh fields.
- Dumping Primer workflow CSVs or vault-token fails into refresh attempts.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- SG PAN-refresh miss %
- Hard-fail PAN refreshes ÷ refresh attempts × 100 on one Solidgate settle-rail export.
Work with us — We run this job on your accounts. Services
FAQ
- Is this Primer account-updater fail share?
- Solidgate settle-rail PAN refresh vs Primer workflow updater. [Account-updater fail share](/manuals/primer-account-updater-fail-share) stays on Primer. Hard-fail refreshes / attempts belong on this Solidgate settle-rail.
- Is this Solidgate CIT fail share?
- Network PAN refresh hard-fails vs shopper-started charge declines. [CIT fail share](/manuals/solidgate-cit-fail-share) ratios CIT declines. Here you only ratio hard-fail PAN refreshes against refresh attempts.
- What SG PAN-refresh miss % should I invent?
- None. Pull hard-fail refreshes and refresh attempts from the same Solidgate settle-rail export.