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Verifi CDRN fight-pack drop desk is not Ethoca Clarity fight-pack drop desk
Hold the Verifi CDRN fight-pack drop desk. Capture the hour the pack crossed pack-ready. Capture the hour ops dropped the case. Keep the case count beside those two stamps. Subtract ready from drop to get VF case-filing hours. Ethoca Clarity desks and Verifi arbitration filing desks never supply this cut.
Pair: Case-filing lag under Chargebacks. Ethoca twin: ET case-filing. Arbitration twin: VF arbitration-file.
What the CDRN desk needs
Ready hour — Stamp when the fight pack first sat pack-ready on the CDRN desk.
Filed hour — Stamp when that same desk dropped the case.
Cases — Verifi rows tied to that ready→drop window on the CDRN desk.
VF case-filing hours = filed hour − ready hour. If the span stretches, add CDRN drop capacity before you chase network accept lag. Empty chips stay empty.
Stops
Refuse invented VF case-filing hours. Refuse arbitration accept stamps, issuer-reply clocks, or Ethoca Clarity exports in the ready/filed boxes. Refuse folding pack-hole % into the hour span. Refuse mixing MIDs across CDRN desks.
Also: Chargebacks, ET case-filing, VF arbitration-file, VF issuer-reply.
Procedure
- Type ready hour, filed hour, and cases.
- Read VF case-filing hours.
- Staff the CDRN fight-pack drop desk when VF case-filing hours stretch.
Failure modes
- Inventing VF case-filing hours.
- Dumping arbitration accept stamps, issuer-reply hours, or Ethoca Clarity desk CSVs into pack-ready/drop boxes.
- Folding VF pack-hole % into drop hours.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- VF case-filing hours
- Drop hour − pack-ready hour on one Verifi CDRN fight-pack drop desk.
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FAQ
- Is this Ethoca case-filing lag?
- Verifi CDRN fight-pack drop desk vs Ethoca Clarity fight-pack drop desk. [Case-filing lag](/manuals/ethoca-case-filing-lag) stays on Ethoca. Verifi pack-ready → drop spans belong only on this CDRN desk.
- Is this Verifi arbitration-file lag?
- CDRN fight-pack drop desk vs CDRN arbitration filing desk. [Arbitration-file lag](/manuals/verifi-arbitration-file-lag) clocks file → network accept. Here you only measure how long a ready pack waited before drop.
- What VF case-filing hours should I invent?
- None. Export pack-ready stamps, drop stamps, and Verifi case counts from one CDRN fight-pack drop desk.