Library · Chargebacks · How to run this
Missing CE is not pack hours
Packs missing CE ÷ packs filed make miss %. Type both.
Pair: CE evidence miss rate on Chargebacks. Hours: evidence pack hours. Late fights: deadline miss rate.
What you type
Packs missing CE — filed packs missing required compelling-evidence fields.
Packs filed — total representment packs filed in that same window.
Miss % = missing CE ÷ filed × 100. Fix pack templates when miss % is fat — do not invent a miss chip.
What not to do
Do not invent miss %. Do not mix pack-build hours into miss counts. Do not treat deadline misses as CE misses. Do not average every reason code when one owns the hole.
Related: Chargebacks, evidence pack hours, deadline miss rate, representment fee vs recovery.
Procedure
- Type packs missing CE fields and packs filed.
- Read miss %.
- Tighten pack templates when miss % is material.
Failure modes
- Inventing miss %.
- Mixing pack hours into filed counts.
- Treating late fights as CE field misses.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- CE evidence miss %
- Packs missing compelling-evidence fields ÷ packs filed × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this evidence pack hours?
- Sibling pack labor. [Evidence pack hours](/manuals/chargeflow-evidence-pack-hours) estimates completable cases from hours. This page is packs missing CE fields ÷ packs filed.
- Is this deadline miss rate?
- Related fight clock. [Deadline miss rate](/manuals/chargeflow-deadline-miss-rate) is late fights ÷ fights. This page is CE field coverage on filed packs.
- What miss % should I invent?
- None. Type packs missing CE fields and packs filed from the same Chargeflow window.