Library · Chargebacks · How to run this
Win mix by reason code
Fights and wins for one reason code make win %. Win % = wins / fights × 100. Type fights and wins for that reason.
Pair: Reason-code win mix on Chargebacks. Gate: auto-fight threshold. EV: representment fee vs recovery.
What you type
Fights — representments opened for this reason code in the window.
Wins — closed wins for that same reason code.
Win % = wins / fights × 100. Stop auto-fighting weak reasons when win % is material — do not invent a win chip.
What not to do
Do not invent a win percent. Do not mix alerts into fights. Do not blend every reason when one owns the hole. Do not treat pack hours as win %.
Related: Chargebacks, auto-fight threshold, representment fee vs recovery, evidence pack hours.
Procedure
- Type fights and wins for one reason code.
- Read win %.
- Stop auto-fighting weak reasons when win % is material.
Failure modes
- Inventing a win percent.
- Mixing alerts into fights.
- Blending every reason when one owns the hole.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Reason-code win %
- Wins ÷ fights for one reason code × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this auto-fight threshold?
- Related fight gate. [Auto-fight threshold](/manuals/chargeflow-auto-fight-threshold) is AOV vs fight. This page is win % after you fought one reason code.
- Is this representment fee vs recovery?
- Related EV. [Representment fee vs recovery](/manuals/representment-fee-vs-recovery) is fee + labor vs recover $. This page is win mix for one reason.
- What win % should I invent?
- None. Type fights and wins for that reason code from the representment export.