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Forter dispute-workspace pack hole is not Ethoca Clarity pack hole

How to run thisChargebacks3 steps
CalculatorForter evidence-pack miss share · Calculator lives in the articleOpen

Open a Forter dispute workspace. Count how many already-filed packs still show an empty required evidence slot. Divide by packs that workspace filed. Label the quotient FT pack-hole %.

Pair: Evidence-pack miss share on Chargebacks. Ethoca twin: ET pack-hole. Upload twin: evidence-upload miss.

Workspace columns

Blank-field packs — Forter packs already filed that still show at least one empty required evidence slot.

Packs filed — Forter packs that workspace marked filed in the same cut.

FT pack-hole % = blank-field packs ÷ packs filed × 100. A hot FT pack-hole % means rewrite the Forter evidence checklist on that MID — do not invent a chip.

Refuse these shortcuts

Refuse inventing FT pack-hole %. Refuse loading Ethoca Clarity fight-cut CSVs into Forter slots. Refuse folding mid-upload gap tallies into blank-field packs. Refuse mixing reason codes when one code owns the empty slots.

Related: Chargebacks, ET pack-hole, evidence-upload miss, deadline-miss.

Procedure

  1. Type blank-field packs and packs filed.
  2. Read FT pack-hole %.
  3. Rewrite Forter pack checklist when FT pack-hole % is material.

Failure modes

  • Inventing FT pack-hole %.
  • Pasting an Ethoca Clarity fight-cut export into Forter boxes.
  • Dumping mid-upload packet rows into blank-field / filed fields.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

FT pack-hole %
Blank-field packs ÷ Packs filed × 100 on one Forter dispute workspace.

Work with us — We run this job on your accounts. Services

FAQ

Is this Ethoca evidence-pack miss share?
Forter dispute workspace vs Ethoca Clarity fight cut. [Evidence-pack miss share](/manuals/ethoca-evidence-pack-miss-share) stays on Ethoca. Workspace field holes belong on this Forter cut.
Is this Forter evidence-upload miss share?
Already-filed pack coverage vs mid-upload packet holes. [Evidence-upload miss share](/manuals/forter-evidence-upload-miss-share) ratios gap uploads started. Here you only score empty required fields on packs already in the workspace.
What FT pack-hole % should I invent?
None. Pull empty-field packs and packs filed from the same Forter dispute workspace.