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Forter dispute-workspace second-presentment reply rail is not Chargeflow auto-fight second-presentment reply queue
Park on one Forter dispute-workspace second-presentment reply rail. Mark when Forter shipped the second presentment. Mark when the issuer posted the answer. Keep Forter case rows beside that slice. The hour gap is FT second-presentment hours — Chargeflow auto-fight reply queues, Kount dispute-queue bays, and pack-build boards never feed this reply rail.
Pair: Second-presentment lag under Chargebacks. Chargeflow twin: CF second-presentment. Issuer twin: FT issuer-request.
Dispute-workspace second-presentment reply stamps
Presentment hour — Stamp Forter shipped the second presentment on the dispute-workspace reply rail.
Answer hour — Stamp the issuer posted the second-presentment answer on that same rail.
Cases — Forter second-presentment rows inside that ship → answer slice.
FT second-presentment hours = answer hour − presentment hour. Climbing FT second-presentment hours means staff the dispute-workspace second-presentment reply rail before you chase issuer-doc asks — blank chips stay blank.
Hard stops
Skip inventing FT second-presentment hours. Skip dumping Chargeflow auto-fight ship/answer CSVs, Kount dispute-queue bays, or pack-build stamps into ship/answer hours. Skip folding FT pack-hole % into answer stamps. Skip fusing MIDs when one Forter dispute-workspace second-presentment reply rail owns the stack.
Related: Chargebacks, CF second-presentment, FT issuer-request, FT pack-build.
Procedure
- Type presentment hour, answer hour, and cases.
- Read FT second-presentment hours.
- Staff the dispute-workspace second-presentment reply rail when FT second-presentment hours climb.
Failure modes
- Inventing FT second-presentment hours.
- Dumping Chargeflow auto-fight ship/answer CSVs or Kount dispute-queue bays into ship/answer hours.
- Folding FT pack-hole % into answer stamps.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- FT second-presentment hours
- Issuer answer stamp − dispute-workspace ship stamp on one Forter dispute-workspace second-presentment reply rail.
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FAQ
- Is this Chargeflow second-presentment lag?
- Forter dispute-workspace second-presentment reply rail vs Chargeflow auto-fight second-presentment reply queue. [Second-presentment lag](/manuals/chargeflow-second-presentment-lag) stays on Chargeflow. Ship / answer stamps for Forter second presentment belong on this reply rail.
- Is this Forter issuer-request lag?
- Second-presentment reply rail vs dispute-workspace issuer-doc bay. [Issuer-request lag](/manuals/forter-issuer-request-lag) clocks document-ask replies. Here you only score issuer answer stamp − dispute-workspace ship stamp on the second-presentment reply rail.
- What FT second-presentment hours should I invent?
- None. Pull dispute-workspace ship stamp, issuer answer stamp, and Forter case rows from the same dispute-workspace second-presentment reply rail.