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Denied claims are not payout lag
Denied ÷ filed is deny %. Type denied and filed.
Pair: Carrier claim deny on Stock. Lag: insurance claim lag. Ownership: carrier insurance vs NR.
What you type
Denied — claims denied in the window (export).
Filed — claims filed in the same window.
Deny % = denied ÷ filed × 100. Fix pack / evidence when deny % is material — do not invent a deny chip.
What not to do
Do not invent deny %. Do not mix open claims into denied. Do not treat payout lag days as deny count. Do not average every carrier when one owns the hole.
Related: Stock, insurance claim lag, carrier insurance vs NR, void label waste.
Procedure
- Type denied and filed.
- Read deny %.
- Fix pack / evidence when deny % is material.
Failure modes
- Inventing a deny percent.
- Mixing open claims into denied.
- Treating payout lag days as deny count.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Carrier claim deny %
- Denied claims ÷ filed claims × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this insurance claim lag?
- Sibling clock. [Insurance claim lag](/manuals/shipworks-insurance-claim-lag) is days to payout. This page is denied ÷ filed on the claim book.
- Is this carrier insurance vs NR?
- Related fork. [Carrier insurance vs NR](/manuals/carrier-insurance-vs-nr) names who pays. This page is the deny rate after you file.
- What deny % should I invent?
- None. Type denied and filed claims from the carrier / ShipWorks export for the same window.