Library · Chargebacks · How to run this
Auto-block overturn is not review overturn
Overturned auto-blocks ÷ auto-blocks make overturn %. Type both.
Pair: Auto-block overturn rate on Chargebacks. Manual: review overturn. Abuse: abuse–CB overlap.
What you type
Overturned auto-blocks — auto-blocks later reversed to allow / release.
Auto-blocks — automated blocks in that same window.
Overturn % = overturned auto-blocks ÷ auto-blocks × 100. Retune auto rules when overturn % is fat — do not invent an overturn chip.
What not to do
Do not invent overturn %. Do not mix manual-review overturns into auto-blocks. Do not treat step-up abandons as overturns. Do not average every brand when one owns the rule.
Related: Chargebacks, manual review overturn, abuse–CB overlap, review queue depth.
Procedure
- Type overturned auto-blocks and auto-blocks.
- Read overturn %.
- Retune auto rules when overturn % is material.
Failure modes
- Inventing overturn %.
- Mixing manual-review overturns into auto-blocks.
- Treating step-up abandons as overturns.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Auto-block overturn %
- Overturned auto-blocks ÷ auto-blocks × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this manual review overturn?
- Sibling reverse grain. [Manual review overturn](/manuals/kount-manual-review-overturn-rate) is overturns ÷ reviews. This page is auto-blocks later overturned ÷ auto-blocks.
- Is this abuse–CB overlap?
- Related fraud hole. [Abuse–CB overlap](/manuals/sift-abuse-chargeback-overlap) is abuse blocks that still CB. This page is auto-block overturn rate.
- What overturn % should I invent?
- None. Type overturned auto-blocks and auto-blocks from the same Sift window.