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Solidgate capture miss is not NMI capture decline
Ratio capture misses to capture attempts on one Solidgate settle export. That ratio is sg-capture-miss %.
Pair: Capture-fail share on Payments. NMI twin: capture decline. Batch twin: settlement-reject.
What you type
Capture fails — Solidgate capture attempts that missed / failed in the settle export.
Capture attempts — Capture attempts in that same Solidgate settle export.
sg-capture-miss % = capture fails ÷ capture attempts × 100. Fat sg-capture-miss % usually means processor decline or timeout on capture — chase that path; never invent an sg-capture-miss chip.
What not to do
Skip inventing sg-capture-miss %. Skip dumping an NMI or Braintree capture file into Solidgate fields. Skip folding settlement-batch rejects into capture misses. Skip blending MIDs when one seat owns the miss pile.
Related: Payments, capture decline, settlement-reject, auth-to-capture lag.
Procedure
- Type capture fails and capture attempts.
- Read sg-capture-miss %.
- Chase processor path when sg-capture-miss % is material.
Failure modes
- Inventing sg-capture-miss %.
- Dumping an NMI or Braintree capture file into Solidgate fields.
- Folding settlement-batch rejects into capture misses.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- sg-capture-miss %
- Capture fails ÷ Capture attempts × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this NMI capture-fail share?
- Different stack book. [Capture-fail share](/manuals/nmi-capture-fail-share) reads NMI capture declines. Here you only ratio Solidgate capture misses ÷ capture attempts.
- Is this Solidgate settlement-reject share?
- Sibling Solidgate door. [Settlement-reject share](/manuals/solidgate-settlement-reject-share) is batch rejects. This page is capture misses after auth cleared.
- What sg-capture-miss % should I invent?
- None. Pull capture fails and capture attempts from the same Solidgate settle export.