Library · Chargebacks · How to run this
Verifi CDRN refund wait is not Ethoca intake refund wait
On a Verifi CDRN refund cut, the wait is refund day minus alert day. That delta is VF CDRN refund-lag days. Keep the refunded alert count beside it so you know the cut width.
Pair: Alert-to-refund lag on Chargebacks. Clarity twin: Ethoca lag. Bank-CB twin: alert-to-CB lag.
What you type
Alert day — Day index when the Verifi CDRN alert fired.
Refund day — Day index when the matching refund cleared.
Alerts refunded — How many Verifi CDRN alerts that refund cut covers.
VF CDRN refund-lag days = refund day − alert day. Long VF CDRN refund-lag days mean the CDRN refund desk is stuck — chase that Verifi SLA; never invent a VF CDRN refund-lag chip.
What not to do
Skip inventing VF CDRN refund-lag days. Skip dropping an Ethoca day CSV or a Verifi bank-CB day export into refund-day boxes. Skip swapping refund-window miss % for this day delta. Skip mixing MIDs when one Verifi seat owns the stall.
Related: Chargebacks, Ethoca lag, alert-to-CB lag, CDRN timeout.
Procedure
- Type alert day, refund day, and alerts refunded.
- Read VF CDRN refund-lag days.
- Chase CDRN refund desk when VF CDRN refund-lag days are material.
Failure modes
- Inventing VF CDRN refund-lag days.
- Loading Ethoca or Midigator clocks into Verifi boxes.
- Folding refund-window miss % into day indexes.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- VF CDRN refund-lag days
- Refund day − alert day on one Verifi CDRN refund cut.
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FAQ
- Is this Ethoca alert-to-refund lag?
- CDRN rail vs Ethoca Clarity intake. [Alert-to-refund lag](/manuals/ethoca-alert-to-refund-lag) lines up Ethoca days. Here you only subtract Verifi CDRN day stamps.
- Is this Verifi alert-to-CB lag?
- Bank-CB day vs refund clear day. [Alert-to-CB lag](/manuals/verifi-alert-to-cb-lag) aligns CB day against alert day. This page is refund day minus alert day.
- What VF CDRN refund-lag days should I invent?
- None. Pull alert day, refund day, and alerts refunded from the same Verifi CDRN refund cut.