Library · Payments · How to run this
Authorize.net hard kills are not NMI hard kills
Pull one Authorize.net gateway export. Count issuer codes tagged terminal. Divide that count by every decline row in the file. The quotient × 100 is AN hard-decline %.
Pair: Hard-decline share on Payments. Processor twin: NMI hard. Soft twin: Authorize.net soft.
Export math
Terminal issuer codes — Authorize.net rows the gateway flags as hard / do-not-retry in that export.
Full decline file — Every Authorize.net decline row in the same export (soft plus terminal).
AN hard-decline % = terminal issuer codes ÷ full decline file × 100. A high AN hard-decline % means that gateway is burning cards that will not retry — move volume or fix the offer; leave blank chips alone.
Guardrails
Do not invent AN hard-decline %. Do not park soft-only rows in the terminal count. Do not paste an NMI processor decline file into Authorize.net fields. Do not merge gateways when one Authorize.net MID owns the terminal mix.
Related: Payments, NMI hard, Authorize.net soft, settlement reject.
Procedure
- Type hard declines and all declines.
- Read AN hard-decline %.
- Cut hard burns when AN hard-decline % is material.
Failure modes
- Inventing AN hard-decline %.
- Loading soft-only counts into the hard pile.
- Folding NMI decline rows into Authorize.net boxes.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- AN hard-decline %
- Hard declines ÷ all declines × 100 on one Authorize.net decline export.
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FAQ
- Is this NMI hard-decline share?
- Gateway book vs NMI processor book. [Hard-decline share](/manuals/nmi-hard-decline-share) stays on NMI. Terminal / file totals never leave Authorize.net here.
- Is this Authorize.net soft-decline share?
- Terminal pile vs retryable pile. [Soft-decline share](/manuals/authorize-net-soft-decline-share) stays on soft codes. This page only scores terminal codes over the full Authorize.net decline file.
- What AN hard-decline % should I invent?
- None. Source terminal issuer codes and the full decline file from the same Authorize.net gateway export.