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Winback flow must beat the next MIT
Cancel-save and winback flows run on email hours. The CRM next MIT runs on a different clock. If the charge fires first, the save never had a chance. Type hours to flow and hours to rebill. Save % is optional.
Pair: Klaviyo flow vs rebill clock on Subscriptions. Save EV: cancel-save offer. SMS capacity: SMS cap vs rebill cohort.
What you type
Hours to flow — from cancel / trigger to the first save send that can still stop the MIT (your flow schedule, not a blog).
Hours to rebill — from the same trigger to the next CRM MIT.
Save % (optional) — your closed-book save share on that flow. Blank is fine.
If hours to flow < hours to rebill, the flow lands first (gap = rebill − flow). Otherwise MIT wins (miss = flow − rebill). Move the send earlier — do not invent a save chip to paper a miss.
What not to do
Do not invent a save percent. Do not treat SMS daily cap as this clock. Do not leave the next MIT inside the flow delay. Do not mix winback for churned-out profiles into a still-billing MIT cohort without saying so.
Related: Subscriptions, cancel-save offer, SMS cap vs rebill cohort, pause vs skip vs cancel.
Procedure
- Type hours to the first save send.
- Type hours to the next MIT from the same trigger.
- Optional: type closed-book save %. Read overlap or miss.
Failure modes
- Inventing a save percent.
- Treating SMS daily cap as this clock.
- Leaving the next MIT inside the flow delay.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Flow vs MIT clock
- Whether the first cancel-save / winback send lands before the next CRM MIT. Save % does not move the clock.
Work with us — We run this job on your accounts. Services
FAQ
- Is this SMS send cap vs rebill cohort?
- No. [SMS cap vs rebill cohort](/manuals/sms-cap-vs-rebill-cohort) is daily send capacity. This page is whether the email flow fires before the next MIT hour.
- Is this cancel-save EV?
- Related price. [Cancel-save offer](/manuals/cancel-save-offer) prices leftover LTV. This page is the clock — flow before charge, or miss.
- What save percent should I paste?
- None from a slide. Leave blank, or type your closed-book save %. We invent none.