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Library · Chargebacks · How to run this

Kount fraud-seat comply stamp is not Chargeflow desk clock

How to run thisChargebacks3 steps
CalculatorKount alert-to-comply lag · Calculator lives in the articleOpen

Open one Kount fraud-seat export. Mark the hour the alert fired. Mark the hour the comply stamp landed. Subtract those hour indexes and keep alerts beside the span. That span is KT comply lag hours — Chargeflow auto-desk pages stay off this seat.

Pair: Alert-to-comply lag under Chargebacks. Twin on Chargeflow: CF comply lag. Twin on refund: KT fraud-seat lag.

Fraud-seat stamps

Alert time — Hour index the Kount alert hit the fraud-seat export.

Comply time — Hour index the matching comply stamp cleared on that same export.

Alerts — Kount alert count inside that lag window.

KT comply lag hours = comply time − alert time. When KT comply lag hours stretch, the Kount fraud-seat comply path is slow on that MID — chase that path; blank chips stay blank.

Hard stops

Do not invent KT comply lag hours. Do not paste Chargeflow auto-desk, Forter risk-seat, or Ethoca Clarity clock CSVs into Kount boxes. Do not fold refund hours into comply fields. Do not blend MIDs when one Kount fraud-seat owns the stack.

See also: Chargebacks, CF comply lag, KT fraud-seat lag, alert-to-fight lag.

Procedure

  1. Type alert time, comply time, and alerts.
  2. Read KT comply lag hours.
  3. Chase fraud-seat comply SLA when KT comply lag hours are material.

Failure modes

  • Inventing KT comply lag hours.
  • Dumping a Chargeflow desk, Forter risk-seat, or Ethoca Clarity clock file into Kount fields.
  • Folding alert-to-refund hours into comply indexes.

Worked example

None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.

Glossary

KT comply lag hours
Comply time − Alert time on one Kount fraud-seat cut.

Work with us — We run this job on your accounts. Services

FAQ

Is this Chargeflow alert-to-comply lag?
Kount fraud-seat vs Chargeflow auto-desk. [Alert-to-comply lag](/manuals/chargeflow-alert-to-comply-lag) stays on Chargeflow. Alert / comply hours belong on this Kount fraud-seat export.
Is this Kount alert-to-refund lag?
Comply stamp vs refund clear. [Alert-to-refund lag](/manuals/kount-alert-to-refund-lag) measures refund hours against alert hours. Here you measure comply time minus alert time.
What KT comply lag hours should I invent?
None. Export alert time, comply time, and alerts from the same Kount fraud-seat cut.