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ShipBob dock carrier-reject bay is not Fullstack outbound carrier-reject bay
On one ShipBob dock carrier-reject bay, put carrier rejects over shipments tendered. That quotient is SB carrier-reject %. Fullstack outbound bays, bin-short pick cuts, and short-ship cuts never feed this dock carrier-reject cut.
Pair: Carrier-reject share on Stock. Fullstack twin: FS carrier-reject. Pick twin: SB pick-short.
Dock carrier-reject fields
Carrier rejects — ShipBob shipments the carrier refused / kicked at the dock on the dock carrier-reject bay.
Shipments tendered — ShipBob shipments tendered to carriers in that same bay window.
SB carrier-reject % = carrier rejects ÷ shipments tendered × 100. When SB carrier-reject % climbs, chase label / address / service-level issues on that dock — never invent an SB carrier-reject chip.
Hard stops
Never invent SB carrier-reject %. Never paste Fullstack outbound or ShipBob pick-short exports into carrier boxes. Never fold short-ship or damage-claim rows into reject counts. Never blend docks when one ShipBob dock carrier-reject bay owns the reject pile.
See also: Stock, FS carrier-reject, SB pick-short, SB short-ship.
Procedure
- Type carrier rejects and shipments tendered.
- Read SB carrier-reject %.
- Chase label / address / service-level issues when SB carrier-reject % is material.
Failure modes
- Inventing SB carrier-reject %.
- Dumping a Fullstack outbound or ShipBob pick-short export into carrier boxes.
- Folding short-ship or damage-claim rows into reject counts.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- SB carrier-reject %
- Carrier rejects ÷ shipments tendered × 100 on one ShipBob dock carrier-reject bay.
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FAQ
- Is this Fullstack carrier-reject share?
- ShipBob dock carrier-reject bay vs Fullstack outbound carrier-reject bay. [Carrier-reject share](/manuals/fullstack-carrier-reject-share) stays on Fullstack. Rejects / tendered totals for ShipBob belong on this dock bay.
- Is this ShipBob pick-short share?
- Carrier dock rejects vs bin-short picks. [Pick-short share](/manuals/shipbob-pick-short-share) ratios short picks over picks attempted. Here you only score carrier rejects ÷ shipments tendered on the dock carrier-reject bay.
- What SB carrier-reject % should I invent?
- None. Source carrier rejects and shipments tendered from the same ShipBob dock carrier-reject bay.