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ShipBob short-ship is not mispick
Open one ShipBob short-ship cut. Put short-ships over orders shipped. That is SB short-ship %.
Pair: Short-ship rate on Stock. Mispick twin: mispick rate. Backorder twin: backorder rate.
What you type
Short-ships — ShipBob orders that left the dock missing one or more ordered line units in the cut.
Orders shipped — Orders shipped on that same ShipBob short-ship cut.
SB short-ship % = short-ships ÷ orders shipped × 100. Wide SB short-ship % usually means cover or pick completeness failed — chase that SKU family; never invent an SB short-ship chip.
What not to do
Skip inventing SB short-ship %. Skip pasting a mispick or backorder export into short-ship fields. Skip folding damage claims or rate-shop skips into short-ship counts. Skip blending warehouses when one site owns the short pile.
Related: Stock, mispick rate, backorder rate, damage-claim.
Procedure
- Type short-ships and orders shipped.
- Read SB short-ship %.
- Chase inventory / pick completeness when SB short-ship % is material.
Failure modes
- Inventing SB short-ship %.
- Dumping a ShipBob mispick or backorder export into short-ship fields.
- Folding damage claims or rate-shop skips into short-ship counts.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- SB short-ship %
- Short-ships ÷ Orders shipped × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this ShipBob mispick rate?
- Wrong SKU grain, not short lines. [Mispick rate](/manuals/shipbob-mispick-rate) is mispicks ÷ orders picked. This page is short-ships ÷ orders shipped.
- Is this ShipBob backorder rate?
- Hold grain, not short-shipped lines. [Backorder rate](/manuals/shipbob-backorder-rate) is backorders ÷ orders. Here you only score short-ships ÷ orders shipped.
- What SB short-ship % should I invent?
- None. Pull short-ships and orders shipped from the same ShipBob short-ship cut.