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ShipBob box-miss is not ShipMonk carton miss
Score box-misses against shipments on one ShipBob FC cut, then multiply by fee $/miss. That score is SB box-miss %.
Pair: Cartonization miss rate on Stock. ShipMonk twin: carton miss. Damage twin: dock-claim.
What you type
Cartonization misses — ShipBob shipments where cartonization picked the wrong box / pack rule on the FC cut.
Shipments — Shipments in that same ShipBob FC cut.
Fee $ / miss — Typed fee or surcharge dollars per miss (repack / dimensional / override).
SB box-miss % = misses ÷ shipments × 100. Fee $ = misses × fee $ / miss. Fat SB box-miss % usually means pack rules at that FC — chase that station; never invent an SB box-miss chip.
What not to do
Skip inventing SB box-miss %. Skip dumping a ShipMonk cartonization file into ShipBob FC fields. Skip folding damage-claim or on-time miss into box misses. Skip blending nodes when one FC owns the miss pile.
Related: Stock, ShipMonk carton miss, dock-claim, on-time miss.
Procedure
- Type cartonization misses, shipments, and fee $ / miss.
- Read SB box-miss % and fee $.
- Fix pack rules when SB box-miss % is material.
Failure modes
- Inventing SB box-miss %.
- Dumping a ShipMonk cartonization file into ShipBob fields.
- Folding ShipBob damage-claim or on-time miss into box misses.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- SB box-miss %
- Cartonization misses ÷ Shipments × 100; Fee $ = misses × fee $ / miss.
Work with us — We run this job on your accounts. Services
FAQ
- Is this ShipMonk cartonization miss rate?
- Different 3PL book. [Cartonization miss rate](/manuals/shipmonk-cartonization-miss-rate) scores ShipMonk box / pack misses. Here you only score ShipBob FC box-misses against ShipBob shipments.
- Is this ShipBob damage-claim rate?
- Sibling ShipBob door on dock claims, not box selection. [Damage-claim rate](/manuals/shipbob-damage-claim-rate) is claims ÷ shipments. This page is cartonization misses ÷ shipments plus fee $.
- What SB box-miss % should I invent?
- None. Pull cartonization misses, shipments, and fee $ / miss from the same ShipBob FC cut.