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Dunning recover share is not exhaustion
Paid after retry ÷ bills in retry make recover %. Type both.
Pair: Dunning recover rate on Subscriptions. Exhaust: dunning exhaustion. Skip: skip vs lost margin.
What you type
Paid after retry — Bills that paid after a Bold retry in the window.
Bills in retry — Bills that entered Bold retry in that same window.
Recover % = paid after retry ÷ bills in retry × 100. Fix the retry plan when recover % is thin. Do not invent a recover chip.
What not to do
Do not invent recover %. Do not mix exhaust leftovers into paid counts. Do not treat save wins as retry recover. Do not average every plan when one owns the hole.
Related: Subscriptions, dunning exhaustion, skip vs lost margin, reactivation win rate.
Procedure
- Type paid after retry and bills in retry.
- Read recover %.
- Fix the retry plan when recover % is thin.
Failure modes
- Inventing recover %.
- Mixing exhaust leftovers into paid counts.
- Treating save wins as retry recover.
Worked example
None on this page yet. When one lands it will be a real case: what broke, the number, and what changed. Not a composite.
Glossary
- Dunning recover rate %
- Paid after retry ÷ Bills in retry × 100.
Work with us — We run this job on your accounts. Services
FAQ
- Is this dunning exhaustion?
- Sibling dunning grain. [Dunning exhaustion](/manuals/recharge-dunning-exhaustion) is attempts recovered vs exhausted. This page is paid after retry ÷ bills in retry on Bold.
- Is this reactivation win rate?
- Related save grain. [Reactivation win rate](/manuals/bold-reactivation-win-rate) is save offers vs wins. This page is Bold retry recover share.
- What recover % should I invent?
- None. Type paid after retry and bills in retry from the same Bold window.